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Ensuring capable hands saving lives can respond as intended when emergencies strike

Unparalleled test cases and experience in testing mission critical infrastructure specifically for the public health responders  

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    Cover every critical function from standard PTT calls to emergency, ambient, discreet, broadcast, interaction with telephony services and interworking with non-3GPP functions. We validate seamless operation across 4G, 5G, and interworking with non-3GPP functions, ensuring that mission-critical services perform under real-world conditions

     

    KEY OUTCOMES

    Thorough validation of critical PTT functionality under various scenarios

     

    Assurance of seamless interaction with telephony and mobility services

     

    Reliable performance of emergency and mission-critical features

     

    End-to-end stability and resilience for uninterrupted PTT operations

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    We have automated essential PTT call flows, including 1-1, group, video, emergency, ambient, discreet and broadcast calls. We also automated the interaction with telephony services.

    We ensure: 

    • Continuous Testing for rapid feature validation


    • Faster Regression Cycles to accelerate releases


    • Quick Response Times for feature updates and fixes

    Automation Coverage

    PTT CALL AUTOMATION

    • Initial Attachment and First-Time Client Activation/Login

    • MCX PTT Client Login and Secure Token Exchange

    • Automated testing for all MCPTT Call Types:

      •  1-to-1 Calls and Group Calls

      • Broadcast Calls

      • Emergency Alerts & Calls

      • Call Upgrades/Downgrades between emergency & standard calls

      • Late Entry, Priority Talk group Scanning & Call Management

    •  Automated Message Exchange (PTX Messaging)

    • Geolocation Services Validation

    • Secure Full Duplex VoIP Private Calls with End-to-End Encryption
       

    MOBILITY & INTERWORKING AUTOMATION

    • 4G to 4G Mobility and seamless Inter/Intra-PLMN Handover. 

    • Interaction with incoming VoLTE Calls during active PTT sessions 

    • Interworking with non-3GPP networks to ensure uninterrupted service

  • We are capable of measuring up to 300 real UEs. Using 300 real UEs with a combination of load simulator provides a realistic representation of actual user behaviour.

     

    Our comprehensive testing covers scenarios like capacity, throughput, mobility and quality of experience ensures a thorough evaluation of the PTT solution’s performance under various load conditions.

     

    Realistic traffic mix will be agreed after having discussion with the key stakeholders that reflects the actual distribution of PTT call, data, voice and video call.

    TEST APPROACH

    • RAMP-UP: We gradually increase the load for controlled testing and help identify performance bottleneck at different user load.

     

    • STEADY STATE: Maintain a constant load for a period to observe system performance under sustained stress

     

    • RAMP-DOWN: Gradually decrease the load to observe system recovery

     

    PERFORMANCE KPIS

    • PTT Call setup time

    • Group call setup time

    • Call setup success rate

    • Call drop rate

    • Data throughput

    • Packet Loss rate

    • Speech Delay

    • Quality of Experience - Voice Quality, Video Quality and Latency

     

    DATA ANALYSIS AND REPORTING

    • Collect and analyse the end-to-end traces at various load levels
       

    • Provide comprehensive reports with graphs and chart to visualisation of key performance metrics  
       

    • Identify performance bottleneck and area for improvement based on the test results.

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  • Our failover testing services ensure uninterrupted communication for Push-to-Talk (PTT) solutions, validating resilience across multiple network layers. We simulate real-world failure scenarios to guarantee seamless recovery and minimal service disruption.

     

    Our Failover Testing Covers

    • IP INTERCONNECT RESILIENCE: Validates seamless failover between IP interconnects to prevent service disruption.
       

    • IP Transport Redundancy: Ensures uninterrupted data transmission across transport networks in case of link failures.
       

    • Signalling Failover: Tests recovery mechanisms for critical signalling paths, ensuring continuous session management.
       

    • EPC Node & Interface Failover: Simulates failures in key EPC (Evolved Packet Core) nodes (MME, SGW, PGW, AMF, SMF) and validates failover recovery.
       

    • PCRF (Policy Control) Failover: Ensures uninterrupted policy enforcement and quality of service (QoS) handling during network failures.
       

    • PTT Application Intra-Server Failover: Tests PTT server redundancy within a site to guarantee high availability.
       

    • Inter-Site Failover: Simulates complete site failures and validates service continuity across redundant locations.

     

    Our failover testing framework is designed for high-availability networks, ensuring mission-critical PTT services remain operational, even under extreme failure scenarios

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Test every scenario

Ability to assure everythign from Unified Communication to Advance Patient Data Management 

Unified Communication

Rigorous testing of PTT, video/audio integration, real-time data sharing, emergency alert systems, and compatibility across mobile devices PUSH-TO-TALK SOLUTION Rigorous testing of PTT functionality for seamless and instant communication between dispatchers, field responders, and other personnel. VIDEO AND AUDIO CONFIGURATION Verification of smooth video and audio integration for remote consultations, scene assessments, and coordination. REAL-TIME DATA SHARING Ensuring secure and immediate sharing of critical incident data between all stakeholders. EMERGENCY ALERT SYSTEMS Validating timely and reliable alert notifications for responders in case of mass casualty incidents or other emergencies. MOBILE DEVICE INTEGRATION Testing compatibility and functionality across mobile platforms used by field responders

Incident Management

Accurate incident logging, prioritise cases effectively, and validate real-time updates for efficient incident management and resource dispatch LOGGING AND TRACKING OF EMERGENCY CALLS AND INCIDENTS Verifying accurate recording of incident details, including location, type, and severity. PRIORITISATION AND CATEGORISATION OF CASES BASED ON SEVERITY Ensuring appropriate prioritisation and categorisation of cases for efficient dispatch and resource allocation. REAL-TIME UPDATES TO ENSURE ACCURATE INCIDENT STATUS REPORTING Validating real-time updates on incident status for accurate tracking and resource management

Allocation and Dispatch

Optimize resource allocation, monitor ambulance movement, and integrate with GIS systems for efficient and timely response. Ambulance Allocation Units Based on Proximity, Capacity, and Availability Validating the system's ability to optimise resource allocation based on proximity, capacity, and availability Ambulance Status Testing the system's ability to track ambulance locations and status in real-time to ensure timely response and efficient resource utilisation. GIS Integration Verifying the accuracy and effectiveness of GIS integration for route optimisation and real-time navigation

Multi-Agency Collaboration

Evaluate seamless coordination with other agencies, secure data sharing, and collaborative planning capabilities for improved situational awareness and response. Seamless Coordination Testing interoperability and communication capabilities with other emergency response agencies. Secure Data Sharing Validating secure and efficient data sharing mechanisms to improve situational awareness and coordination. Joint Response Planning Evaluating the system's ability to support collaborative planning and coordination for large-scale events and emergencies

Location and Tracking 

Verify the accuracy and reliability of real-time tracking systems and test the effectiveness of geofencing capabilities for enhanced operational management. Real-time Location Tracking Verifying the accuracy and reliability of real-time tracking systems for ambulances and patient transfers. Geofencing Capabilities Testing the effectiveness of geofencing capabilities for improved operational management and resource allocation

Advanced Patient Data 

Ensure seamless EHR integration, secure data transmission to hospitals, and accurate recording of patient care actions for improved patient outcomes. EHR Integration Validating seamless integration with Electronic Health Records systems for access to pre-arrival patient information. Secure Data Transmission Verifying secure and efficient transmission of patient data to hospitals for faster triage and preparation. Recording of PAC Ensuring accurate and comprehensive recording of patient care actions and incident details for future analysis and quality improvement

Analytics and Reporting

Validate the accuracy and usefulness of incident and response time reports and test data analysis capabilities for performance evaluation and decision-making. Incident and Response Time Reports Validating the accuracy and usefulness of incident and response time reports for identifying areas for improvement. Data Analysis Testing the system's ability to perform data analysis (historic and real-time) for performance evaluation and decision-making

Cover every critical function from standard PTT calls to emergency, ambient, discreet, broadcast, interaction with telephony services and interworking with non-3GPP functions. We validate seamless operation across 4G, 5G, and interworking with non-3GPP functions, ensuring that mission-critical services perform under real-world conditions KEY OUTCOMES Thorough validation of critical PTT functionality under various scenarios Assurance of seamless interaction with telephony and mobility services Reliable performance of emergency and mission-critical features End-to-end stability and resilience for uninterrupted PTT operations

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Police

UTH's mission-critical systems testing for police focuses on ensuring resilience, seamless adaptability and reliability across unpredictable operations

Ambulance

In a time-sensitive and high-pressure scenario, UTH's specialised Ambulance testing test package focuses on seamless coordination and location tracking among others 

Fire & Rescue

Hydrant management, Geospatial Information Management and Dispatch Management become the most critical aspect of Fire & Rescue missions and UTH's fire & rescue portfolio of testing is tailor made for testing critical systems in this department

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